The return and refund policy lays out the terms and conditions under which you can return or exchange things. Any online company’s return policy is critical, and it should be described clearly for the customer’s convenience. Without a return policy, there may be arguments over when, what, and under what circumstances a product purchased can be returned or exchanged.
We update our policy regularly to provide our clients with a better experience and satisfaction. You should examine our policy frequently to verify that any changes are acceptable to you and that your shopping experience on our website is improved. In addition, we are constantly available to assist our customers in making high-quality purchases on our website.
Returnable item conditions
When you buy something from us, we make sure it arrives in perfect condition. However, if you receive our products and they are damaged at the time of delivery, you can easily request a replacement or refund. It can also be returned if the goods received differ from the image or description on the website.
The return period begins one week after you get the product. It should be noted that you cannot apply for any return or refund after the return period is over. Furthermore, you must ensure that the packaging is unopened and undamaged. You cannot request a return or refund if you claim that you do not need the product for no reason. It’s important to remember that returnable items must be returned in their original packing and must not be damaged. If the products have been opened or are damaged, the customer will not be eligible for a refund or replacement.
Refund mode selection
When submitting a Return request for a purchased item, please be cautious when selecting the return mode. You cannot amend or modify the refund mode you choose in the first place. As a result, you must be very careful when selecting the return mechanism, as it is not modifiable.
In the event of a return or cancellation, the refund will be initiated once the goods have been returned to us and the quality of the returned products has been verified.
If you make an online payment, the money will be credited to the account you used to make the transaction. It may take 7-10 business days for the funds to show in your account, depending on the method of payment.
For cash on delivery, the contents of the returned package are validated first, then the amount will be sent to the digital method of your choice by the executive.
Once the request has been processed, a refund will be issued, and if you are still approached for delivery, please decline.
There are some conditions where we automatically cancel your order. There are several reasons why this happens. We cancel your order when the ordered product is unavailable or there is limited stock of The product. We also cancel the order when there is any alteration in pricing or your provided address is insufficient for delivery. However, we try our best to avoid any of these situations and provide you with our best services.